Unit 3 Activity 20: Staff Satisfaction Survey

Gap-fill exercise

Fill in all the gaps, then press "Check" to check your answers. Use the "Hint" button to get a free letter if an answer is giving you trouble. You can also click on the "[?]" button to get a clue. Note that you will lose points if you ask for hints or clues!
Task here

2. Findings
Table 4 clearly (1) the lower levels of satisfaction of junior staff (2) to senior staff in most aspects. The dissatisfaction among junior staff is (3) with the equipment they have to use and their furniture. Neither junior nor senior staff find the pantry (4).

2.1 Equipment
Only a (5) of junior staff are satisfied with the equipment, (6) to nearly three quarters of senior staff. One (7) reason for this is that senior staff have recently been (8) with new computers and telephones, while junior members have to use computers that are (9) 5 years old. This (10) that their computers often slow down when many programs are being run at the same time.

2.2 Furniture
A similar (11) is found with office furniture. Over half of junior staff are (12) with their tables and chairs, compared to (13) a quarter of senior staff. This could be (14) to the junior staff having wooden and plastic furniture which is now 10-15 years old, while senior staff usually get new furniture every 2-3 years. One result of this is perhaps that junior staff (15) to have more health problems and so take more sick leave then ther senior colleagues.

2.3 Pantry
Both junior and senior staff are (16) with the pantry in the office with just (17) half of all staff expressing satisfaction with this (18). It (19) that staff want more than just a water bottle and fridge in the pantry, and it (20) that they are also unhappy with its cleanliness. This means that all staff are (21) to leave the office at lunch time and queue up at nearby fast food restaurants, which could result in more stress being caused.